Archives: FAQs

Yes, everyone can see all requests or answers for your company, even if you have several users.

Yes, of course.

Yes, of course, we only want quality buyers and sellers on our platform.

We use different databases (as TecDoc for example) but also catalogues that we receive directly from manufacturers and distributors from all around the world.

Marketparts is a sourcing tool that connects buyers and sellers on a B2B level so with recurrent orders. If we charge you a transaction fee, as a user you will be trying to contact the seller directly to avoid paying a commission on your business for the next orders. We want to stimulate this linking we are not afraid of it. We only collect subscription fees and not transactions fee.

You can check your messages directly via the envelope sign on Marketparts. If you have unread messages this sign will turn orange. Of course, we will also send a message to your indicated contact email.

There won’t be any direct transactions via our search tools. We create a connexion between the buyer and the seller, but the final transaction will be handled directly between those two parties. We don’t collect any comissions on those sales and your yearly subscription of 5,000€ is the entry key to our platform.

It will be different on our outlet-shop – here the transaction will take place via the platform. How does it work? The seller can choose to be hidden or not (in that case Marketparts appears as the seller) and it is our job to find a buyer for the parts. The buyer will send the total amount of the outlet batch to a blocked bank account and the bank will then send a percentage to marketparts and the rest to the seller. This percentage is our comission, which is around 10% percent according to the products and services that are included in the outlet offer. Marketparts never receives the total amount of the purchase value and acts as a middleman.

It is always better to write SKUs as correct as you can, but we have an algorithm and people working on these mistakes, so we can check each new entry and each new mistake. As for the brand names, you can download the list of accepted brands to check the right writing for each brand.

We accept all brands.

You can sell in your currency. We will make the exchange rate conversion automatically on the platform. The buyer will see the price comparison in Euro. What currency would you like to see? If we don’t support it yet, we can add it to our system.