We want to upload an additional file of products. We send it to you or we upload it directly?

You can upload it directly via the “feed” tab in the selling section on our platform – you can do this manually or via FTP, you just need to use our upload template file so that our system can recognize your offers.

You should always update your whole product offer, meaning that even if you just want to add new products, you should always add them to the existing file. If you just create a new file with new SKUs, it will erase the existing offer. Please let me know if you need some additional help.