Trust Center

Security and privacy are at the heart of everything we do.

At Marketparts, we are committed to protecting the privacy and security of our customers. We understand that your personal information is important and we take our responsibility to safeguard it seriously. We strive to provide you with transparency and control over your data, and are dedicated to ensuring that your information is protected from unauthorized access, use, or disclosure. Our trust center is designed to provide you with the information and resources you need to understand how we collect, use, and protect your data, and to help you make informed decisions about how to interact with our products and services.

Our commitment            

We are transparent about the specific policies, operational practices, and technologies that help you ensure the security, compliance, and privacy of your data across Marketparts services.          

  • You control your data.
  • We are transparent about how it is stored and used.
  • We secure data at rest and in transit.  
Illustration representing Marketparts’ commitment to data protection and transparency. The image highlights core principles such as full user control over data, clear visibility into how information is stored and used, and strong security measures for data at rest and in transit. A visual metaphor of trust, cybersecurity, and transparent technology, emphasizing privacy, compliance, and secure digital operations.

Secure by Design

We take a “secure by design” approach to protect our customers' data. This means that we incorporate security and data protection principles into every stage of our product development lifecycle, from initial design through deployment and ongoing maintenance.  
We conduct regular security assessments, and perform rigorous testing to identify and address vulnerabilities before they can be exploited.
Our engineers are trained in secure coding practices, and we follow strict security protocols for every aspect of our product development process.
By taking this approach, we ensure that our products are built to the highest standards of security and data protection,giving our customers the peace of mind they need to trust us with their sensitive information.        

Illustration depicting Marketparts’ 'Secure by Design' approach to data protection. The image conveys strong cybersecurity measures integrated throughout the product development lifecycle, including secure coding, regular security assessments, vulnerability testing, and strict security protocols. Visual elements emphasize trust, safety, and proactive protection of sensitive customer data, highlighting a commitment to building products with the highest standards of security and privacy.

Data Access

We ensure Customer data is protected by limiting internal access and preventing unauthorised access by implementing security measures. Access to data will be granted to employees and contractors based on the principle of least privilege, which means that users will be granted access only to the data necessary to perform their job duties. Access controls are implemented to ensure that only authorised users have access to the data.
We never transmit date over the wire unless it's encrypted. All data is encrypted at rest.            

Illustration representing Marketparts’ strict data access policies and protection measures. The image emphasizes controlled internal access, the principle of least privilege, and strong authorization protocols to prevent unauthorized access. Visual elements highlight encrypted data at rest and in transit, secure handling of customer information, and a commitment to safeguarding sensitive data through robust access controls and security practices.

Security Audits

We engage third-party auditors, to conduct regular audits of our security systems and processes such as black and grey box penetration testing. These audits help us identify potential vulnerabilities and improve our security posture. As such, Penetration results are compiled in reports and action plans that feed the development backlog for security enhancements are identified.
We only engage auditors who have the necessary certifications and qualifications to perform these audits.

Training & Awareness

We believe that our employees are our first line of defense against cyber threats. That's why we provide regular training and awareness programs to ensure that our employees are up-to-date on the latest security threats and best practices. Our training covers topics such as phishing scams, email security, password management, two-factor authentication, device encryption, and secure data handling. We also conduct regular simulations to test our employees' ability to identify and respond to potential threats. In addition, we require all employees to complete mandatory security awareness training upon joining the company, and we provide ongoing training to ensure that everyone is aware of the latest threats and how to protect against them. By keeping our employees informed and prepared, we can help to minimize the risk of cyber attacks and protect our customers' data.

Our Sub-Processors

At Marketparts, we take the security and privacy of our customers' data seriously.
As a data controller, we rely on a network of trusted sub-processors to help us provide our products and services.
Sub-processors are third-party service providers that may process personal data on behalf of Marketparts to assist us in delivering our products and services. We have strict policies and procedures in place to ensure that our sub-processors meet our high standards of data protection and privacy. This section provides information about our sub-processors and their roles in processing personal data for Marketparts.

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Illustration featuring Marketparts’ compliance with ISO, GDPR, and SOC 2 standards. The image includes visual pictograms or icons representing international data security certifications and privacy regulations. It emphasizes trust, regulatory compliance, secure handling of customer data, and adherence to industry standards for information security and privacy.
2021

Expansion to Dallas, US, enhancing our global reach and capabilities.

Establishing our Dallas office allowed us to tap into the North American market. This strategic move strengthened our community of distributors and manufacturers.

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2022

Launch of our Connected Inventory Network to streamline parts distribution.

Our mission is unlocking global efficiencies in the €500B automotive aftermarket. Through data intelligence and AI, we enhance parts redistribution and delivery fulfillment.

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2023

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